Shipping Policy
Shipping to Canada
Delivery Estimate: Next business day if order is received by 12pm the previous day and sizing pre-confirmed
(Exclusions to rural areas apply)
Standard Shipping Fee: FREE (for all orders 150 CAD and up)
Standard Shipping Fee: 10 CAD (for all orders under 150 CAD)
Express Shipping Fee: 35CAD
Shipping to USA
Delivery Estimate: Next business day if the order is received by 12 p.m. the previous day and sizing is pre-confirmed
(Exclusions to rural areas apply)
Standard Shipping Fee: FREE (for all orders 500 USD and up)
International Locations
We currently do not ship outside North America
Duties/ Customs
We ship your package, duties and taxes unpaid, and do not collect VAT, duties and/or taxes and cannot predict what your particular charges may be. For more information regarding your country's customs policies please contact your local customs office prior to placing your order.
PLEASE NOTE: Customs may hold your package for further screenings. There is no guaranteed date of release and we cannot supply any details regarding this process
wyndowStudio is not responsible for failed deliveries caused by the following scenarios:
● Customer providing the wrong shipping address
● Customer providing incorrect contact information (phone/email) - this prevents customs from being able to clear packages
● Failure to accept delivery due to refusal to pay customs and duties
● Failure to pick up package from carrier location after one or two logged delivery attempts by carrier
We cannot ship to parcel lockers or forwarding services